Terms and Conditions - Espresso Warehouse

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]’s relationship with you in relation to this website.

The term ‘Espresso Warehouse Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website [ABN: 38001377788], whose registered office is 75 Kenneth Rd, Manly Vale, 2093, NSW. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

•    The content of the pages of this website is for your general information and use only. It is subject to change without notice.
•    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
•    Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
•    This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
•    All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
•    Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
•    From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
•    You may not create a link to this website from another website or document without Espresso Warehouse’s prior written consent.
•    Your use of this website and any dispute arising out of such use of the website is subject to the laws of New South Wales.

Terms and Conditions for purchasing our Goods and Services

Definitions:

•    Goods means goods provided by Espresso Warehouse to you. Services means services provided by Espresso Warehouse to you. ‘You means the person(s) purchasing goods or services from Espresso Warehouse which these conditions apply.

Orders:

•    You may place your order for a good or service by (i) ordering online on our website www.espressowarehouse.com.au; (ii) by phone by ringing 1300ESPWHS; (iii) by fax to our offices 02 8966 4366
•    All orders are subject to availability of stock and minimum / maximum order quantities as established by us.
•    We reserve the right to refuse orders whether whole or in part, at our absolute discretion.

Deliveries:

•    We will endeavour to deliver our goods or services to you in a timely manner to the address specified on your order.
•    However if you wish to have our goods or services delivered to you by means other than our standard, then you will be required to make all the necessary arrangements and pay all associated costs.

Payment:

•    Espresso Warehouse may change our prices without notice to you.
•    Unless a trading account has been agreed upon with set terms, then invoices for any goods or services must be paid prior to shipment, or at the time of delivery.

Title and Risk:

•    Title in Goods passes to you upon payment of goods.
•    Risk in Goods passes to you upon delivery of the goods to you.

Returns:

•    We pride ourselves on delivering the highest quality merchandise. If any merchandise arrives that does not meet this high standard, we will gladly replace or reimburse the merchandise.
•    Notification of returns must be made within 7days of receipt of the goods.
•    You must verify the quantity and quality of goods received, and notify us within seven days if items received are deemed faulty. Otherwise you waive the right to reject them.
•    We will only accept returned goods if they are in their original condition and packaging and accompanied by the invoice.
•    When the return is completed we will reimburse the price of the returned goods and the freight charge associated with your returning the goods, within 30 days of receipt of the goods.
•    You cannot refuse goods on the basis that they are not delivered by any given date.
•    Espresso Warehouse will be under no obligation to accept goods returned for any reason, except as required by law.

Machine Warranty

•    Our machines come with a manufacturer’s warranty of either 1 or 2 years for the date of purchase. Espresso Warehouse offer an extended warranty of 3 years for all JURA equipment purchased at no extra cost, on the basis that the manufacturer’s conditions of the warranty are not breached.  Espresso Warehouse is not the manufacturer for the purposes of this warranty. Where require we will assist you with a warranty claim against the manufacturer’s designated agent Global Coffee Solutions.

Liability

•    Espresso Warehouse’s only liability in respect of Goods or Services is as stated in these terms. To the extent permitted by law all other liability is excluded.

General

•    These terms and any invoice referencing these conditions govern the provision of our Goods and Services to you, and constitute the whole of the agreement between us and supersede any previous dealings and arrangements.
•    These terms and conditions are governed by the laws of New South Wales.
•    The parties irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales and courts of appeal from those courts. Each party waives any right it has to object to an action being brought in those courts.